Line Manager Training
Fast-track your leadership skills with this practical course for first-time managers
Line Management Training – part 1
Learn essential management skills in a practical and fun environment.
This course is a comprehensive line management training programme for new managers, team leaders and supervisors. Run in-house, at your offices, or as an open course via Zoom (see below).
Line Management Open Course - Book Now!
Fast track your management training with KSL’s Line Management Online Course for new managers. Split into 4 x 3 hour modules, this management development programme covers key management skills including effective communication and delegation, as well as managing performance and resolving workplace conflict. The bite-size sessions are interactive, fast paced and fun, facilitated by an expert trainer. Book early and save 15%.
Have a Question?
Contact us for help
Course Availability
Bitesize virtual training via Zoom
Upcoming Dates
- 17 January 2025 – Part 1
- 31 January 2025 – Part 2
- 04 March 2025 – Part 3
- 18 March 2025 – Part 4
- 09 April 2025 – Part 1
- 23 April 2025 – Part 2
- 04 June 2025 – Part 3
- 18 June 2025 – Part 4
Time
09:30 – 12:30 GMT (each day)
Price
£807 + VAT Early booking rate
£950 + VAT Standard rate
- 1 day course
- Download course PDF
- +44 (0) 1635 890450
KSL’s line manager training is designed for those new to first line management and team leadership, or those without previous training in managing people at work.
Part one of KSL’s line management training provides team leaders and new managers with some invaluable techniques for getting the best out of their team members.
By the end of this one-day course, the participants will have:
- Explained their role and responsibilities as a manager of team members and ways to motivate and enhance team member’s performance
- Given feedback to team members on their performance
- Demonstrated their skills in coaching team members to motivate and enhance performance
- Delegated tasks to team members in a clear, engaging and supportive manner
The role of the manager
- Managing individuals, team, and tasks
- Recognising how best to manage different levels of performance
- Motivating and engaging team members
- Case study, group discussion, trainer presentation and review of learning
Managing performance and development through effective feedback
- Purpose and benefits of giving and receiving feedback
- Opportunities for giving feedback
- Models for giving constructive and motivational feedback
- Trainer demonstration, practise feedback sessions
Coaching skills
- Identifying opportunities for coaching
- Questioning techniques using the GROW model
- Active listening, summarising and reflecting back
- Trainer demonstration, practise coaching sessions, review of learning
Delegation skills
- Identifying opportunities for delegation
- Skills and process for delegating effectively
- Benefits of delegating tasks
- ‘Robots & Controllers’ exercise, group discussion, individual exercise to identify tasks to be delegated amongst team and practise session
Next steps
- Review of learning
- Personal action planning
- Course feedback
The training will be supported with:
- A participant pre-course questionnaire and a short piece of pre-course work
- A colour printed workbook with tips, techniques and space for personal notes
- Access to our portfolio of management tips and performance guides
Download our latest price list (PDF):
Testimonials from previous attendees
Excellent. Interacting with people on an individual level better.
Excellent. So many take aways – really looking forward to implementing coaching questions to plan future work.
Excellent. It will help me both at work and at home.
I loved this training. The example scenarios were applicable to real life. We took away specific actionable areas for improvement.
I personally found this really helpful, not just as an individual, but for us as a management team, to understand one another.
Sharon was fantastic at keeping the training on track and everyone focused. She was understanding and extremely knowledgeable.
